Before your first lesson.
Riding carries real risk. Horses have minds of their own — they are not motorbikes. What follows isn't fine print; it's what we actually do every lesson.
The rules
A helmet must be worn at all times when riding, no exceptions. We have adjustable helmets you can borrow.
Closed-toe shoes must be worn at all times around the horses. Riding boots are recommended.
Long, fitted trousers for riding, plus a warm layer and a short raincoat — most of what we do is outdoors.
A parent or guardian stays on site for the whole lesson, in case of injury or illness.
Horses have minds of their own — they are not motorbikes. Riding carries an inherent risk of injury.
The rider weight limit is 75kg. It is there for the horse as much as the rider, and we do enforce it.
If you miss a lesson
Let us know as early as you can — by 08:00 on the day for Monday to Thursday lessons, or by 20:00 the night before for Saturday. Tell us in time and we'll offer a make-up lesson: one per term, to be used within a month of the lesson you missed.
A make-up isn't guaranteed — it depends on a slot being free, and it may not be with your usual coach. Make-ups can't be transferred to another rider or carried into the next term.
The full wording is in our terms and conditions.